Please read carefully:
Section 1 – Definitions & Terminology
- AttireBulk E-Signup
AttireBulk E-Signup refers to the online registration process that allows vendors to independently create their store on the AttireBulk platform. This process is designed to eliminate manual onboarding procedures, ensuring that vendors can establish their presence in the marketplace quickly and efficiently. Through this digital interface, vendors provide all required details such as business name, contact information, and tax identification, thereby gaining official access to the marketplace.
- Authorized Vendor
An “Authorized Vendor” is defined as any seller who has successfully completed the e-signup procedure on the AttireBulk platform and whose account has been approved. The vendor, once authorized, is permitted to list, sell, and promote their products on AttireBulk in accordance with these Terms & Conditions. Authorization is contingent upon compliance with applicable laws, AttireBulk’s policies, and the provision of accurate and verifiable business information.
- Net Sales
“Net Sales” represent the total revenue earned by a vendor after adjusting for customer returns. This figure excludes refunds, canceled orders, and any returned items. Net Sales are used exclusively to calculate AttireBulk’s commission on confirmed orders, thus ensuring that the vendor pays a service fee only on actual completed sales.
- Platform Commission
The “Platform Commission” refers to the fee charged by AttireBulk on confirmed sales transactions processed through its marketplace. This commission covers the use of AttireBulk’s digital platform, marketing reach, and customer service facilities. The rate of commission is 10% of Net Sales when the vendor manages the account directly and 15% when the account is managed by AttireBulk on the vendor’s behalf. This fee structure ensures flexibility based on the level of vendor involvement in account management.
- Intellectual Property Rights (IPR)
“Intellectual Property Rights” include all forms of proprietary rights such as copyrights, patents, design rights, registered and unregistered trademarks, logos, brand names, trade secrets, and related applications. Vendors acknowledge that all intellectual property used in connection with AttireBulk’s services remains the exclusive property of its rightful owner. Similarly, vendors’ intellectual property will remain their own but must not be used in violation of these Terms.
- Confidentiality
“Confidential Information” refers to all technical, commercial, financial, or proprietary data exchanged between AttireBulk and vendors in the course of business. Both parties agree not to disclose or misuse such information for personal gain or competitive advantage. Vendors are required to treat all platform-related data, customer information, and internal guidelines as strictly confidential unless authorized in writing by AttireBulk.
- Vendor Indemnity
The Authorized Vendor agrees to indemnify and compensate AttireBulk for any financial, legal, or reputational damages resulting from the vendor’s actions. This includes, but is not limited to, defective products, counterfeit items, violation of third-party intellectual property rights, or misrepresentation of products. The vendor bears full responsibility for resolving such disputes, including legal fees, compensation, and replacement costs.
- Vendor Dashboard
The “Vendor Dashboard” is an online tool provided by AttireBulk to assist vendors in managing their business activities. This interface enables vendors to upload product details, adjust pricing, monitor stock levels, review analytics, track orders, and access customer service or training resources. Vendors are required to regularly use the dashboard to ensure accurate product representation and smooth order management.
- Stock Collection Guidelines
AttireBulk has established strict stock collection and packaging guidelines that vendors must follow before handing over products for shipment. These guidelines ensure that products are securely packaged, properly labeled, and delivered within specified timelines to minimize delivery errors or damages. Non-compliance may lead to rejection of stock or penalties.
- Return Policy
The “Return Policy” outlines the terms under which customers may return products purchased via AttireBulk. Vendors are obligated to honor returns within the prescribed timelines and conditions. Returned items must be inspected and accepted by the vendor if they meet return criteria. Vendors who fail to comply with this policy may face suspension or account penalties.
- Refund Policy
The “Refund Policy” governs the rules for issuing refunds to customers. Vendors are required to cooperate with AttireBulk in processing refunds for defective, damaged, or misrepresented products. Refunds must be issued promptly after validation. Vendors may not refuse refunds for claims proven valid under AttireBulk’s guidelines.
- Quality Standards
AttireBulk maintains strict quality control measures to ensure customer satisfaction. Vendors must ensure that all products listed on the platform meet the required standards for material quality, workmanship, durability, safety, and proper representation. Vendors are expected to implement internal quality control procedures and may face account suspension for repeated violations.
- Payment Policy
The Payment Policy defines how vendors are compensated for sales made through the platform. Payments will be disbursed to vendors after deduction of applicable commission, taxes, and fees. Vendors must provide correct and updated banking details to receive payments. Payment cycles are conducted bi-weekly, and disputes regarding payments must be raised within 14 days of disbursement.
- Post-Delivery Issues (PDI)
A “Post-Delivery Issue” refers to any defect, damage, or inconsistency reported by a customer after receiving a product. This may include faulty functionality, incorrect items, or misrepresentation. Vendors must cooperate fully in resolving PDIs by offering replacements, refunds, or other remedies in accordance with AttireBulk’s refund and return policies.
Section 2 – Eligibility & Account Creation
- Eligibility Criteria
To qualify as a vendor on AttireBulk, the applicant must be a legally recognized business entity, cooperative, or sole proprietor with verifiable credentials. The business must comply with all applicable laws, including tax registrations, trade licenses, and regulatory approvals in their jurisdiction. AttireBulk reserves the right to reject any applicant that fails to provide complete, accurate, and lawful information. Vendors must also represent original products only and refrain from listing counterfeit or unlicensed merchandise.
- Business Information Requirements
During the signup process, vendors are required to provide detailed business information, including but not limited to: legal name of the entity, owner/partner details, business registration certificates, National Tax Number (NTN) or equivalent, and verified contact details. Failure to update this information in case of changes may result in suspension of the vendor’s account.
- Account Ownership
The individual or business that creates an account on AttireBulk is considered the lawful owner of that account. Vendors are solely responsible for ensuring the security of their login credentials, OTP verifications, and dashboard access. Sharing account credentials with unauthorized individuals is strictly prohibited. Any activity conducted through the vendor’s account will be deemed as carried out by the vendor themselves, and they will bear full liability for its consequences.
- Account Creation Options
AttireBulk offers two distinct modes of account creation and management:
- Self-Managed Account: Vendors independently create and manage their account, product listings, and sales operations. In this case, AttireBulk charges a fixed 10% commission on Net Sales.
- AttireBulk-Managed Account: Vendors authorize the AttireBulk team to create and manage their account, including product uploads, pricing updates, and order processing. For this service, a 15% commission is charged on Net Sales.
This dual-structure provides vendors with flexibility based on their operational needs.
- Verification & Approval
All new accounts undergo a verification process before activation. This process may involve document verification, background checks, and authenticity validation of the products being offered. Vendors will be notified upon successful approval. AttireBulk reserves the right to delay, decline, or suspend accounts that fail verification or appear to violate its standards.
- Onboarding & Training Support
Once an account is approved, vendors will gain access to onboarding materials, training resources, and tutorials to help them effectively use the Vendor Dashboard. This includes guidance on uploading products, handling orders, packaging, and following fulfillment protocols. AttireBulk may also conduct webinars or training sessions to improve vendor performance and compliance.
- Account Suspension & Termination
AttireBulk reserves the right to suspend or permanently terminate a vendor’s account in cases of non-compliance with these Terms & Conditions, fraudulent activity, repeated customer complaints, or violation of intellectual property rights. Suspension may be temporary while investigations are conducted, whereas termination is permanent. Vendors whose accounts are terminated will lose access to their dashboard, pending payments (if under dispute), and all associated services.
- Account Modification & Updates
Vendors are permitted to update their account information at any time, including contact details, banking information, and business credentials. However, all changes may be subject to review and re-verification by AttireBulk. Vendors are expected to keep their information accurate and up-to-date to avoid service interruptions.
- Multiple Accounts Policy
Vendors may not create multiple accounts for the same business entity without prior approval from AttireBulk. Duplicate accounts are considered a violation of platform policy and may lead to suspension or consolidation of accounts. Vendors found deliberately misusing multiple accounts to bypass commission structures, promotional rules, or payment policies will be subject to penalties and possible legal action.
Section 3 – Vendor Responsibilities & Conduct
- Authentic Products Obligation
Vendors must guarantee that all products listed on AttireBulk are authentic, original, and accurately represented. Products must comply with industry standards and applicable legal regulations. Vendors are prohibited from listing counterfeit, pirated, or unauthorized items. AttireBulk reserves the right to demand certificates of authenticity, purchase invoices, or brand authorization letters. In cases where counterfeit goods are identified, AttireBulk may immediately delist the products, suspend the vendor’s account, withhold payments, and initiate legal action to protect the platform and its buyers.
- Product Quality & Compliance
Vendors are responsible for ensuring that their products meet quality, safety, and compliance requirements applicable in their respective markets. Each product must be free from defects and accurately described in terms of fabric, size, material, and other specifications. Vendors who repeatedly fail to maintain product quality or mislead customers with inaccurate information may face penalties, removal from promotional campaigns, or permanent account termination.
- Accurate Product Listings
All product listings must contain truthful and detailed descriptions, clear images, accurate sizes, and exact pricing information. Vendors must avoid exaggeration, false claims, or misrepresentation. Misleading information, such as incorrect composition of fabric or deceptive promotional wording, is strictly prohibited. AttireBulk reserves the right to review, edit, or remove listings that do not meet its accuracy standards.
- Pricing Integrity
Vendors must ensure that the prices listed on AttireBulk are fair, consistent, and aligned with their general wholesale market practices. Artificial price inflation, misleading discounts, or manipulation of prices to deceive buyers is prohibited. If discrepancies are identified between vendor’s published prices on AttireBulk and their offline or direct sales channels, AttireBulk reserves the right to demand justification and take corrective action.
- Inventory Management
Vendors are required to maintain accurate and updated stock levels at all times. It is the responsibility of the vendor to promptly update their dashboard when products are out of stock or discontinued. Accepting orders without the ability to fulfill them is considered a breach of trust and may lead to cancellation penalties, account suspension, or commission adjustments.
- Packaging Standards
Vendors must ensure that all products are packed securely and professionally before shipment. Packaging should prevent damage during transit and reflect the quality expected by wholesale buyers. AttireBulk may provide packaging guidelines and reserves the right to reject vendors who repeatedly fail to meet packaging standards, as poor packaging can harm both the vendor’s and AttireBulk’s reputation.
- Order Fulfillment Responsibility
It is the duty of the vendor to dispatch confirmed orders within the stipulated timeframe agreed at the time of product listing. Delays in fulfillment without valid justification may result in penalties, negative feedback, or delisting of products. Repeated fulfillment failures can lead to account suspension or termination. Vendors must also comply with courier and logistics protocols as communicated by AttireBulk.
- Prohibition of Direct Dealings
Vendors are strictly prohibited from bypassing AttireBulk to conduct direct business with buyers introduced through the platform. All transactions initiated through AttireBulk must be completed on the platform to ensure transparency and commission collection. Attempts to divert buyers for off-platform transactions may result in immediate termination of the vendor’s account and legal action for breach of contract.
- Marketing & Promotion Conduct
While vendors are encouraged to market their products, all promotions, advertisements, and branding materials related to AttireBulk must first comply with platform guidelines. Vendors may not misuse AttireBulk’s name, logo, or brand identity without prior written approval. Paid marketing services, if availed through AttireBulk, will be billed separately from the commission structure. Any misrepresentation of association with AttireBulk in external campaigns will be treated as misconduct.
- Professional Conduct & Communication
Vendors must maintain professional communication at all times with AttireBulk staff, logistics partners, and buyers. Harassment, abusive language, unprofessional behavior, or intimidation is strictly prohibited. Vendors are expected to respond to buyer inquiries within reasonable timeframes and provide clear, courteous, and accurate information. Failure to uphold professional conduct may result in warnings, penalties, or termination of the account.
Section 4 – Commission, Payments & Financial Policies
- Commission Structure
AttireBulk charges a fixed commission on every successful order processed through its platform. The standard commission rate is 10% on all regular orders and 15% on specially negotiated or promoted orders. This commission is automatically deducted from the total invoice value before payment is released to the vendor. The commission covers the use of AttireBulk’s digital infrastructure, customer acquisition efforts, and administrative services. Vendors acknowledge and agree that the commission is non-negotiable unless explicitly modified under a signed agreement between both parties.
- No Hidden Fees Policy
Apart from the stated commission, AttireBulk does not impose setup costs, subscription charges, or hidden platform usage fees. Vendors are entitled to list unlimited products without additional cost. However, in cases where vendors opt for premium features such as special promotions, advertisement placements, or dedicated marketing campaigns, separate charges may apply. These charges will be transparently communicated to the vendor in advance, ensuring full clarity in financial dealings.
- Payment Timeline & Disbursement
All payments due to vendors will be disbursed after deducting AttireBulk’s commission and any applicable service charges. The standard payment release timeline is 7 to 14 business days from the date of successful order fulfillment, depending on buyer confirmation and logistics partner updates. Vendors must provide valid and updated banking information to facilitate smooth transfers. Any delays arising from inaccurate banking details, regulatory checks, or banking holidays will not be the responsibility of AttireBulk.
- Payment Methods
AttireBulk supports multiple modes of vendor payouts including local bank transfers, international remittances, and digital payment solutions (where available). The chosen method must comply with local financial regulations and KYC (Know Your Customer) requirements. Vendors are responsible for ensuring that their account information is correct and updated in the platform. AttireBulk reserves the right to refuse or withhold payments if the vendor fails to comply with verification or anti-money laundering protocols.
- Refunds & Chargebacks
In the event of order cancellations, product returns, or customer disputes resulting in refunds, AttireBulk reserves the right to deduct the refunded amount directly from the vendor’s payable balance. If the vendor’s balance is insufficient, the vendor will be required to reimburse AttireBulk within a stipulated period. Chargebacks initiated by financial institutions due to vendor-related issues, such as counterfeit products or non-delivery, will also be borne entirely by the vendor.
- Taxation Responsibilities
All vendors are individually responsible for fulfilling their taxation obligations under the laws of their respective jurisdictions. AttireBulk will provide commission invoices for recordkeeping, but vendors must ensure proper declaration of their earnings and payment of applicable taxes, including income tax, VAT, or sales tax, depending on their location. In cases where local tax authorities mandate withholding taxes on payments, AttireBulk will deduct the applicable amount at source and provide relevant documentation to the vendor.
- Dispute Resolution in Financial Matters
Any financial disputes related to commission charges, payment timelines, or deductions must be formally raised in writing within seven (7) business days of the transaction. AttireBulk will review all disputes objectively, and where discrepancies are identified, corrective action will be taken promptly. Vendors agree that AttireBulk’s accounting records and system-generated reports will serve as the final point of reference in financial disputes unless clear evidence of error is presented.
Section 5 – Termination, Liability & Governing Law
- Account Suspension & Termination
AttireBulk reserves the right to suspend, restrict, or permanently terminate a vendor’s account in cases of policy violations, fraudulent activities, misuse of the platform, or repeated customer complaints. Prior to termination, AttireBulk may issue written warnings and allow the vendor to rectify the issue within a specified timeframe. However, in severe cases such as fraud, counterfeit products, or unethical practices, AttireBulk may terminate access immediately without prior notice. Vendors remain responsible for fulfilling all pending orders and financial obligations even after termination.
- Vendor-Initiated Termination
Vendors may request voluntary termination of their account by submitting a written notice to AttireBulk. Such requests must include settlement of all pending transactions, outstanding commissions, and buyer obligations. Once the account is closed, all active product listings will be removed from the platform, and no further access will be granted. AttireBulk may retain vendor data in accordance with its privacy policy for audit, legal, or compliance purposes.
- Breach of Agreement
Any violation of the terms outlined in this agreement, including but not limited to misrepresentation of products, failure to deliver confirmed orders, or manipulation of pricing, will be considered a breach of contract. In such cases, AttireBulk reserves the right to impose penalties, restrict access, or initiate legal proceedings. Vendors acknowledge that breaches can result in reputational loss, financial claims, or permanent disqualification from the platform.
- Limitation of Liability
AttireBulk acts solely as an intermediary B2B marketplace connecting vendors with buyers. It is not responsible for the manufacturing, quality, or warranty of products sold. To the maximum extent permitted by law, AttireBulk disclaims liability for damages arising from vendor negligence, delivery delays, product defects, or disputes between vendors and buyers. Vendors agree to indemnify AttireBulk against claims, losses, or damages resulting from their actions or omissions.
- Force Majeure
Neither party shall be held liable for failure to perform obligations due to unforeseen circumstances beyond their reasonable control, including but not limited to natural disasters, acts of government, labor disputes, internet outages, or war. In such cases, affected parties must notify the other party promptly, and reasonable efforts must be made to resume normal operations as soon as possible.
- Governing Law & Jurisdiction
This agreement shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes, claims, or legal proceedings arising from the use of AttireBulk shall fall under the exclusive jurisdiction of the courts of Lahore, Pakistan. Vendors operating from other jurisdictions acknowledge and agree to comply with Pakistani law when conducting business on AttireBulk.
- Dispute Resolution Mechanism
Before resorting to formal legal proceedings, both AttireBulk and the vendor agree to attempt amicable resolution of disputes through negotiation and, if necessary, mediation. Only if such efforts fail may either party pursue legal remedies. This clause ensures disputes are resolved fairly, cost-effectively, and in good faith.
- Final Acceptance of Terms
By creating an account and listing products on AttireBulk, vendors formally acknowledge that they have read, understood, and accepted all forty-eight (48) clauses of this agreement. Continued use of the platform shall be deemed ongoing acceptance of updates or modifications to these terms, provided such updates are communicated through official channels. Vendors are encouraged to review the terms periodically to remain informed of any changes.